Terms of Service

Last updated: September 2, 2026 · ORO Fitness Inc.

These Terms govern your use of ORO, operated by ORO Fitness Inc., a Florida corporation ("ORO," "we"). By creating an account or using the app, you agree to these Terms.

1. Eligibility & accounts

You must be at least 13 to use ORO, or at least 16 if you are in the European Economic Area or the United Kingdom. You're responsible for your account credentials and the activity under your account.

2. The service

ORO provides workout and nutrition tracking, AI estimates, body-composition scans, progression, and a coach community. You may use ORO standalone or join a coach's private world by invite.

3. Health disclaimer

ORO is a fitness and wellness tool, not a medical service. Content, estimates, and coach-provided plans are for general fitness and informational purposes and are not medical, nutritional, or professional advice. Consult a qualified professional before starting any program. You use ORO at your own risk.

4. Subscriptions & payments

• Premium and coach plans are billed on a recurring basis until cancelled. Prices are shown in the app and may change with notice.
• App-store purchases are governed by the relevant store's terms; certain digital goods are sold via web checkout.
• Except where required by law, payments are non-refundable. Refunds are governed by our Refund Policy, which explains how to request one on each platform.

5. Coaches

• Coaches connect their own Stripe account (via Stripe Connect) and are responsible for their own pricing, content, taxes, and the products and coaching they offer.
• Coaches are independent and are not employees or agents of ORO. ORO is not a party to the coaching relationship between a coach and their clients.
• Coaches must comply with applicable law and these Terms, and must not provide medical advice unless qualified.

6. Acceptable use

You agree not to misuse ORO, including reverse engineering, scraping, uploading unlawful or infringing content, harassing others, or attempting to disrupt the service.

7. Your content

You retain ownership of the data and content you submit. You grant ORO a limited license to process it solely to operate and provide the service (see our Privacy Policy).

8. Intellectual property

ORO, the ORO name and logo, and the software are owned by ORO Fitness Inc. and protected by law.

9. Disclaimers & limitation of liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, ORO is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the prior 12 months.

10. Termination

You may stop using ORO at any time. We may suspend or terminate accounts that violate these Terms.

11. Governing law & changes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. We may update these Terms and will revise the "last updated" date; continued use means acceptance.

12. Additional terms for Apple users

These terms apply when you use the ORO iPhone app, and Apple requires that we state them plainly:

• This agreement is between you and ORO Fitness Inc. only, not with Apple. Apple is not responsible for the app or its content.
• Your licence to use the app on an Apple device is a non-transferable licence to run it on any Apple-branded device you own or control, as permitted by the App Store Terms of Service.
• Apple has no obligation to provide any maintenance or support for the app. Support comes from us: [email protected].
• If the app fails to conform to any applicable warranty, you may tell Apple, and Apple will refund the purchase price if one was paid. To the maximum extent permitted by law, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.
• We, not Apple, are responsible for addressing any claim about the app, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar law.
• We, not Apple, are responsible for the investigation, defence, settlement and discharge of any third-party claim that the app or your use of it infringes that party's intellectual property rights.
• You confirm that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and on your acceptance Apple has the right to enforce them against you as a third-party beneficiary.

13. Contact

Questions: [email protected] · ORO Fitness Inc.