Privacy Policy
Last updated: June 11, 2026 · ORO Fitness, Inc.
ORO ("ORO," "we," "us") is an all-in-one fitness platform operated by ORO Fitness, Inc. This policy explains what we collect, why, how we use it, and the choices you have. We built ORO privacy-first: your fitness data is yours.
1. Information we collect
- Account information — name, email, and authentication details (including via Google or Apple Sign-In).
- Fitness & health data you log — workouts, sets, nutrition entries, water, weight, measurements, mood, sleep, and goals.
- Photos you choose to submit — meal photos for AI nutrition estimation and body-progress photos for AI body-composition scans. These are processed to provide the feature and stored in access-restricted, owner-only storage.
- Coach relationship data — the coach whose private world you join, and the program, meal plan, and challenges they assign you.
- Usage & device data — app interactions, device type, and diagnostics used to operate and improve the service.
- Payment data — handled by Stripe; we do not store full card numbers.
2. How we use your information
- To provide the core product: tracking, AI estimates, body scans, progression, and community.
- To deliver your chosen coach's prescriptions and measure adherence across training, nutrition, body, and challenges.
- To send notifications you've opted into (e.g. reminders), which you can control in Settings.
- To process payments and coach payouts.
- To maintain security, prevent abuse, and meet legal obligations.
3. AI processing
ORO does not build or train its own AI models. To power features such as food-photo and body-composition analysis, the ORO Score, and AI coaching, the content you provide — food photos, an optional body-composition photo, product-label photos, and text like your dietary goals, allergies and food log — may be sent to third-party AI providers acting on our behalf under contract: OpenRouter (which routes requests to Anthropic and Google models). We do not send your name, email, or account ID to these providers, we do not sell your photos, and this data is not used to build advertising profiles.
4. Sharing
- Your coach sees the fitness data relevant to coaching you (training, nutrition adherence, body-composition trend, challenge progress) so they can prescribe and grade your program. You choose which coach's world to join.
- Service providers — infrastructure (database/hosting), payments (Stripe), and AI processing — under data-processing agreements.
- We do not sell your personal data.
- We may disclose information if required by law or to protect rights and safety.
5. Your rights & choices
- Export — download your logged data at any time from inside the app.
- Delete — request deletion of your account and associated data.
- Notifications — granular opt-in/opt-out in Settings.
- Depending on your region (e.g. EEA/UK, California), you may have additional rights to access, correct, or restrict processing.
6. Data retention & security
We retain data for as long as your account is active or as needed to provide the service and meet legal obligations. Access to personal and photo data is restricted by row-level security and owner-only storage policies. No system is perfectly secure, but we work to protect your data with industry-standard safeguards.
7. International users
ORO is available in English, Spanish, and Portuguese and serves users internationally. Your data may be processed in countries other than your own; we apply appropriate safeguards for such transfers.
8. Children
ORO is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children.
9. Health disclaimer
ORO provides fitness and nutrition information and estimates for general wellness. It is not medical advice and is not a substitute for professional care. AI estimates (calories, macros, body fat) are approximations.
10. Changes
We may update this policy and will revise the "last updated" date. Material changes will be communicated in-app.
11. Contact
Questions or requests: [email protected] · ORO Fitness, Inc.