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Privacy Policy

Last updated: September 2, 2026 · ORO Fitness Inc.

ORO ("ORO," "we," "us") is an all-in-one fitness platform operated by ORO Fitness Inc., a Florida corporation. This policy explains what we collect, why, how we use it, and the choices you have. It covers the ORO mobile app, the coach dashboard, and our website. We built ORO privacy-first: your fitness data is yours.

1. Information we collect

2. How we use your information

3. AI processing

ORO does not build or train its own AI models. To power features such as food-photo and body-composition analysis, the ORO Score label scan, the ORO Menu restaurant-menu scan, AI-generated workouts, meal plans and plan drafts, the goal-vision illustration, and AI coaching, the content you provide (food photos, an optional body-composition photo, product-label photos, restaurant-menu photos, the messages you type to the OroAI assistant, the posts and comments you write in a community, and text such as your dietary goals, allergies, food log, and training answers) may be sent to third-party AI providers acting on our behalf under contract:

We do not send your name, email, or account ID to these providers, we do not sell your photos, and this data is not used to build advertising profiles. Before the first time a photo or health detail is sent to an AI provider, the app asks for your explicit consent. You can decline and keep using the rest of ORO.

Community translation. So that members who read different languages can talk to each other, a post or comment you publish in a community is sent to Google (through OpenRouter) and stored in English, Spanish and Portuguese, and each member reads it in their own app language with a "See original" option. This applies only to what you publish in a community, never to your private messages with your coach, and never to anything else in your account. It happens automatically when you post, because a translation that arrived later would be no use to the person reading. Delete the post and its translations go with it.

OroAI assistant. Your OroAI conversation is stored in your ORO account so the assistant can follow the thread, and the recent messages are sent to Google to generate each reply. OroAI has no access to the rest of your account: it cannot read your logs, weight, photos, or subscription. You can delete the whole conversation at any time from the OroAI screen.

AI outputs are estimates, not measurements. See the health disclaimer in section 9.

4. Sharing

Your coach sees the fitness data relevant to coaching you (workout logs and progress, nutrition adherence, weight logs and body measurements, progress photos, body-composition trend, and challenge participation), so they can prescribe and grade your program. You choose which coach's world to join.

Service providers. We use the companies below to run ORO. They process data on our behalf under contract:

Apple Health (HealthKit) is a device integration, not a service provider: iOS only, and only if you turn it on in Settings. ORO writes the workouts and body weight you log into Apple Health, and reads your steps, active energy, and weight to display them in the app. That exchange happens on your device between ORO and the Apple Health app; the values ORO reads from Apple Health are shown in the app and are not copied to ORO's servers. You can disconnect at any time in ORO Settings or in the iPhone Health app.

We do not sell your personal data. We may disclose information if required by law or to protect rights and safety.

5. Your rights & choices

To exercise these rights, contact [email protected].

6. Data retention & security

We retain data for as long as your account is active or as needed to provide the service and meet legal obligations. Deleting your account from inside the app removes your account and the data tied to it, including the photos in your private storage. If you ask us by email instead, we verify that you own the account and complete the deletion within 30 days. Access to personal and photo data is restricted by row-level security and owner-only storage policies, and traffic is encrypted in transit. No system is perfectly secure, but we work to protect your data with industry-standard safeguards.

7. International users

ORO is available in English, Spanish, and Portuguese and serves users internationally. Your data may be processed in countries other than your own, including the United States, where ORO and several of our service providers operate. We apply appropriate safeguards for such transfers.

8. Children

ORO is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect data from children.

9. Health disclaimer

ORO provides fitness and nutrition information and estimates for general wellness. It is not medical advice and is not a substitute for professional care. AI estimates (calories, macros, body fat) are approximations.

10. Changes

We may update this policy and will revise the "last updated" date. Material changes will be communicated in-app or by email.

11. Contact

Questions or requests: [email protected] · ORO is operated by ORO Fitness Inc.